Help! I Need ASSISTANCE!

The information on this page outlines different ways that you can get assistance with tenancy issues.

 

For Telephone Advice

tenants advice line
 

TAS provides free quality legal advice and information to residential tenants across WA through the Tenants Advice Line (for tenants only). TAS telephone advice line workers receive extensive in-house training and are closely supervised by a Solicitor.

 
Metro Area 9221 0088 Weekdays, 8.30am - 3.30pm
Country (Freecall) 1800 621 888 Weekdays, 1.00pm - 3.30pm
 
Please Note: Due to the high demand of our services and limited resources available we understand that it can be difficult to get through on the Metro line during peak periods. Calling this line first thing in the morning gives you the best chance of avoiding the engaged signal; or alternatively, you can request information to be sent to you via email using the links below.

 

For Information By Email

request information by email
 
Tenants may wish to request TAS information sheets relevant to their tenancy issue(s) to be sent to them via email. Complete and send in the form provided on this web site and TAS will attempt to respond by email within 24 hours.
 
 
 

 

To See A Tenant Advocate Worker

contact a tenant advocate
 

If telephone advice is not enough and you are in need of personal assistance, you may wish to contact a Tenant Advocate from the WA Tenancy Network at one of the following agencies closest to you. Tenant advocates can help with such things as writing letters, applications to Homeswest, and going to court.

 
Metropolitan Community Legal Centres
 
Eastern Suburbs:
Midland Information Debt & Legal Advocacy Service (Midland)
9250 2123
 
North Central Suburbs:
Welfare Rights & Advocacy Service (Perth)
9328 1751
   
Northern Suburbs:  
Northern Suburbs Community Legal Centre (Mirrabooka)
9440 1663
Northern Suburbs Community Legal Centre (Joondalup)
9301 4413
   
South Central Suburbs:
Sussex Street Community Law Service (East Victoria Park)
6253 9500
   
South Eastern Suburbs:
Gosnells Community Legal Centre (Gosnells)
9398 1455
   
South Western Suburbs:
Southern Communities Advocacy & Legal Education Services
9550 0400
(Rockingham)
 
Western Suburbs:
Fremantle Community Legal Centre (Fremantle)
9432 9790
 
Regional Community Legal Centres
   
Goldfields:  
Goldfields Community Legal Centre (Goldfields)
9021 1888
Goldfields Community Legal Centre (Countrycall)
1300 139 188
   
Great Southern:
Albany Community Legal Centre (Albany)
9842 8566
 
Kimberley:  
Kimberley Community Legal Services (Kimberley)
9169 3100
Kimberley Community Legal Services (Countrycall)
1800 686 020
   
Mid West / Gascoyne:  
Geraldton Resource Centre (Geraldton)
9964 3533
   
Peel  
Peel Community Legal Services (Mandurah)
9581 4511
 
Pilbara
Pilbara Community Legal Service (Karratha)
9185 5899
Pilbara Community Legal Service (Newman)
9177 8708
Pilbara Community Legal Service (Roebourne)
9182 1169
Pilbara Community Legal Service (South Hedland)
9140 1613
   
South West
Tenant Advocacy South West (Bunbury)
9791 1877
Tenant Advocacy South West (Freecall)
1800 222 213
 
Wheatbelt
Rural Community Legal Services (Northam)
9622 5200
 

 

Information For Boarders & Lodgers

Please refer to the 1.09 Boarders & Lodgers information sheet (PDF format). If you don't have it already, you may need the free Adobe Acrobat Reader software to view this document.

 
 

 

Information For Landlords

If you are a landlord seeking assistance, please contact the Department of Consumer and Employment Protection on 1300 30 40 54.

 
 

 

 

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